Policies
We love what we create at raindrop paperie and we want you to love it too!
In order to deliver the best possible products, we do have a few policies which you may want to look over before placing your order.
- Payment is collected at the time of checkout. Payment is accepted by credit card only. Once payment confirmation has been received we will begin processing your order.
- Each card is packed with an appropriate sized envelope in a clear cellophane sleeve. The cards are then shipped in a padded envelope or box depending on the size of the order.
- Once an order has been given to the shipping carrier the package becomes the carrier's responsibility and raindrop paperie is no longer liable for the package. Should the order arrive damaged please contact us immediately, and we will work with you to make it right.
- For all Exchanges, Refunds, Damages, and Cancellations the customer is responsible for returning the product in original condition, return shipping costs and additional shipping charges that would occur for a reshipment.
- It is always wonderful to hear from our customers! However, if there is an issue with your order, please contact us immediately so that we can work with you to make your order right.